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Knowledge Center

Getting started with the platform

New to the platform or ready for the next step? Whether you are just starting out or want to improve your organization page, you will find everything you need here. From initial setup to advanced features; step by step, at your own pace.

The basic features of your organization page:

More settings and features of your organization page:

This is how you actively approach volunteers:

And even more useful information:

How do I contact a volunteer?

Whether you are looking for that one expert or dozens of volunteers to make your event a success, our advanced filters ensure that your vacancy reaches the right volunteers.

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How do I gather the right information about volunteers?

Do you need specific information from volunteers to determine if they are suitable for your organization? That is possible. Create your own application form and find the perfect match.
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How do I reach more people

Sharing is caring. With a click of a button, everyone in your network can share your vacancy on social media and invite friends to join.
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How do I build my own community

Invite your regular volunteers to join your organization page. If you find a new volunteer, you can add them as a member as well. This way, you build a close-knit community of engaged volunteers!

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How do I keep my volunteers informed?

Easily send your volunteers updates with news about your organization via a built-in newsletter tool. You can also create vacancies that are only visible to loyal volunteers – ideal for special events or activities.
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How do I involve trusted volunteers

You can give trusted volunteers the opportunity to post vacancies on behalf of your organization and organize events themselves. This way, you get more done!
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How do I present my organization as attractively as possible?

Whether you are just starting out or want to refresh your page: with the help of this step-by-step plan, you ensure that your organization page is fully set up and delivers maximum results.

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How do I send an automatic message upon registration

When you create a job posting, there are several options. One of them is adding a personalized message, which a user receives in their email inbox and on the platform as soon as they sign up.
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How do I adjust my notification settings

You can decide for yourself what you do or do not want to be notified about. Please be careful not to turn off all notifications, as we will then no longer be able to notify you of registrations.
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Want to know more?

For all frequently asked questions, you can contact our technology partner's Help Center!

To the emergency center

Do you have any other questions or need advice?

We are always ready to provide advice on your organization's volunteer policy. We will discuss your wishes over a cup of coffee.

Contact us

We connect the social domain within the municipality of Groningen

Our mission is to facilitate 10,000 hours of volunteer work annually.

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